Got a balance and someone to pay? You can send money from a wallet that has funds, to the places available on your Personal account. Let's walk through it.
Here's how
Sign in and choose Send, or open the wallet you want to send from.
Pick where the money is going: a bank account, mobile money, or another Calen user.
Enter the amount and the recipient details, or pick someone you've saved.
Check the amount, the currency and any conversion on the screen. You'll also see the fees and any limits before you confirm.
Confirm with your PIN, if the app asks for it.
Watch the payment in Activity until it completes.
Where you can send
From a Personal account you can usually send to a bank account (where that route is available on your wallets), send mobile money to Ghana, Kenya, Uganda or Tanzania, send to another Calen user with their @tag, or withdraw USDC or USDT to an external wallet if that option is on your account. Use the network shown on the screen for stablecoins.
Sterling and euro payouts aren't part of the Personal launch.
Good to know: If you're converting and then sending, those are two steps, unless the send screen includes the conversion for you. The time for the payout isn't always the time for the whole journey.
Quick tip: Have a close look at the name, account number, mobile number or wallet address before you confirm. If you need to stop a payment, open it in Activity.
If it's still pending and you see a cancel option, you can cancel it there. If it's already been sent, contact us straight away through in-app chat or [email protected].
What's next: See Sending to another Calen user, or requesting money, How long do payments take?, and I entered the wrong details.