Paying a supplier in Lagos, London or somewhere else? You can send money from Payouts, or from the wallet in Banking. Let's walk through a typical payment.
Here's how
Sign in at https://app.calen.finance.
Open Payouts, or open the wallet you want to send from.
Choose the country or method, or pick a saved contact.
Enter the amount. If you need to convert, you'll see the rate, the fees and any limits before you confirm.
Check the recipient's name and details carefully.
Confirm with your PIN if we ask for it. If approvals are on, it may then wait for a teammate.
Watch the status in Activity or Payouts. "Completed" on Calen means we've sent it. The supplier's bank may still need a little time.
Where you can pay
On a Business account you can usually send NGN to a Nigerian bank account, USD to a US bank by ACH, wire or RTP, GBP to a UK bank, EUR by SEPA, CAD by Interac, mobile money to Ghana, Kenya, Uganda, Tanzania, Benin and Côte d'Ivoire, and USDC or USDT to an external wallet, using the network shown on the screen.
You don't need your own GBP or EUR wallet to pay in those currencies. Convert first, then send, unless the send screen includes the conversion for you. USD SWIFT payouts aren't available yet.
Good to know: If you're paying someone new, confirm their details with them on a channel you already use, especially if an email has just asked you to pay a new account. Invoice and payment-redirection fraud is common.
Quick tip: If you need to stop a payment, open it in Activity. If it's still pending and you see a cancel option, you can cancel it there. If it's already been sent, contact us straight away through in-app chat or [email protected].